Returns & Exchanges

At KAILASFUGA, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.

1

Initiate Your Return

Log into your account or visit our returns portal using your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the printed return slip provided during the online initiation process.

3

Ship the Items

Attach the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects and approves your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing